Privacy policy
Controller and contact
The controller is CUORE ADVERTISING, Kythnou 9, Glyfada 16674, Greece, AFM 104365370. Use Contact → Privacy request to exercise your rights.
Data and purposes
We process your contact details, case selections, notes, messages, payment references and progress to answer requests and perform the service. Security records help prevent abuse. Accounting records are retained where legally required.
News emails
If you actively subscribe, we store your email address, subscription time and status to send Greece One news and service updates. You may withdraw consent and unsubscribe at any time by contacting us.
Client stories
We publish a client story, name, image or supporting material only with permission and after review. Sensitive identifiers are removed. A client may withdraw publication permission by contacting us.
Uploaded case documents
For an activated citizenship review, you may upload necessary PDF or image evidence to private object storage. We record its filename, type, size, case owner and upload time. Access is restricted to the customer session/account and authorised administration. Do not upload passwords, security codes, full card numbers or unrelated material. Provide another person's information only where authorised.
Service emails and optional analytics
When configured, Resend processes recipient addresses and brief service notifications for requests and quotations. We record provider acceptance or failure for troubleshooting; we do not email uploaded evidence. Optional Google Analytics processes page and service activity only after you accept analytics. Names, email addresses, case identifiers and documents are not sent to Analytics. Provider infrastructure may operate outside your country; see the applicable provider privacy and transfer terms.
Recipients and transfers
Sites hosting and its infrastructure providers, including OpenAI and Cloudflare, operate the website, database and file storage. Stripe processes payment details on hosted checkout; we keep references and status, not full card details. Information is shared with a professional or authority only when required for the agreed case and with authority to act.
Retention and security
Case records and uploaded documents remain until reviewed for deletion or retention required for an ongoing case, accounting or legal claims. You may request a retention review or deletion. Access controls limit records to the customer and authorised administration.
Live visitor count
We use a random browser-session identifier, country code supplied by the hosting network, current page and last activity time to calculate anonymous live, daily, 7-day and 30-day visitor counts. We do not store the visitor IP address in this feature. Live-presence records expire quickly and anonymous daily activity records are retained only for the rolling statistics.
Partnership enquiries
We use the contact, company, country, sector, website and cooperation details submitted by a prospective partner to assess and respond to the request.
Business collaboration enquiries
When you propose a collaboration, we use the business and cooperation information you submit to assess relevance, suitability and respond to your request. Google advertising, if activated after approval, will operate under the choices presented by a certified consent platform where required.
Your rights
Subject to applicable conditions, you may request access, correction, deletion, restriction or portability, and object to relevant processing. You may complain to the Hellenic Data Protection Authority or your competent supervisory authority. We do not use case information for automated eligibility decisions or advertising profiling.